Privacy Policy
Last updated: November 2026
This policy explains how BrittanyGroup, an English and Spanish language school group operating in Peru, uses the personal details you share when you enquire about a Spanish Immersion programme through this website.
What we collect
- Your first name and email address.
- Your WhatsApp or mobile number, only if you choose to give it, and whether you agreed to be contacted by WhatsApp or phone call.
- Your country, your Spanish level (optional) and the month you would like to start.
- The programme you are interested in (Arequipa, Lima or Lima + Arequipa) and its price.
- Basic information about how you reached this page, such as the campaign link you used (UTM parameters) and the referring website.
We do not ask for passport details, identity numbers or any sensitive information through this form.
Why we use it
We use your details only to respond to your enquiry: to confirm start dates, accommodation and programme conditions, and to explain how to join the weekly online classes after enrolment. The legal basis is your consent and the steps you ask us to take before enrolling. We do not sell your data.
If you give us your number and tick the box to agree, our admissions team may message you on WhatsApp or call you about your enquiry. We only do this with your explicit consent, which we record with the date of your enquiry. You can ask us to stop at any time by replying "STOP" on WhatsApp or by emailing us.
Who handles it
Your enquiry is stored in BrittanyGroup's own customer-relationship system and our admissions team is notified by email. To run this service we rely on trusted providers: our hosting provider, Google Workspace for email, and Cloudflare to protect the form against spam. If we contact you on WhatsApp, the conversation goes through WhatsApp, a service of Meta. If you accept advertising cookies, Meta also receives the data described under "Cookies and advertising" below. These providers may process data outside the United Kingdom or the European Economic Area, under their own data-protection safeguards.
How long we keep it
We keep your enquiry for as long as we need it to respond to you and to follow up on your possible enrolment. You can ask us to delete it at any time.
Cookies and advertising
With your permission, we use the Meta Pixel, a tool from Meta Platforms (Facebook and Instagram), to measure how well our adverts work and to show them to people who may be interested in our programmes. It sets cookies in your browser and tells Meta which pages you visit here and whether you sent an enquiry. When you send an enquiry with this permission, we also send Meta a confirmation of it from our server, with your email address, first name and country converted into an irreversible code (a hash), so Meta can match it to your account without receiving them in plain text. Meta processes this data under its own privacy policy.
None of this is switched on unless you choose "Accept" in the cookie notice. If you choose "Reject", no advertising cookies are set and nothing is shared with Meta. You can change your choice at any time with "Cookie settings" at the bottom of every page. We do not use analytics cookies.
Your rights
You can ask us to access, correct or delete your data, or withdraw your consent to be contacted, at any time. These rights apply under Peruvian data-protection law (Law No. 29733) and, where applicable, the UK GDPR and the EU GDPR. To exercise them, email dir@brittanygroup.edu.pe.